Many employees don't trust their boss
A study of 7,209 executives, managers, and employees indicates that many employees don't trust their own top management.
Leadership IQ,
(leadershipiq.com) which does
leadership training for corporations, ran the survey to assess the overall levels of trust
in organizations. Only 20% of
people strongly trust their top
management. 36% moderately
trust their executives, while the
remaining 44% range from not
trusting to strongly distrusting.
The study further discovered
that people trusted their direct
boss more than top management. 34% of people strongly
trust their direct boss. Another
35% trusted moderately, while
the rest either didn't trust or
strongly distrusted their direct
boss.
But does it really matter?
Apparently, it does. The study
revealed that an employee's
longevity with a company directly correlates with how much
they trust management. Approximately 32% of a worker's
desire to stay or go depends on
whether or not they trust their
boss.
"Trust is much more than a
nice buzzword," says Mark Murphy, Leadership IQ CEO. "The
extent to which an employee
trusts their immediate superior
directly relates to their desire to
spend their career with a company."
There is good news, however.
The study also identified five aspects of trust that were the best
predictors of employee loyalty
(listed in order of importance):
- When sharing a work-related problem, their direct boss
responds constructively.
- The direct boss makes
smart decisions.
- The direct boss is honest
and truthful.
- The direct boss helps employees grow and develop professionally.
- Employees receive consistent direction from their direct
boss.