The Internet of Things (IoT) is exploding with estimates of 25 billion connected devices online by 2020, up from 18 billion today. This trend of connecting physical devices is taking off and will change the way we do business, but it’s just in its infancy now. Innovation is happening in a lot of areas of IoT, from cybersecurity to hardware, but one area that doesn’t get as much attention is User Experience (UX). The right user experience creates value for end users by improving us
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