Contract design house bolsters customer service

To give designers a broader look at technologies and materials, Foster-Miller Inc., Waltham, Mass. ( www.foster-miller.com ), has instituted TeamSource. It is a customer-support service that lets Foster-Miller move expertise across applications and technologies. The company does product and equipment design in such areas as medicine, electronics, robotics, software, and materials. The service also provides the intellectual property protection and confidentiality while giving manufacturers access to hundreds of multidisciplined engineers.