Despite Kona Medical's innovative vision, Penny Dalton, Kona Medical's document control specialist, admitted the medical device company struggled with the organization of paper documents, change order completion time, and collaboration of different operational functions of the organization.
Discover how Kona Medical achieved the following results:
- Reduced ECOs errors from "three to five per month to zero"
- Increased number of ECOs four fold
- Accelerated ECO from six months to 24-48 hours