Image

CSIA updates Best Practices manual

Sept. 1, 2012
A newly released version of the Control System Integrators Association’s (CSIA) Best Practices and Benchmarks Manual includes a new section establishing best practices for service and support functions. The new release is the fourth major revision of ...

A newly released version of the Control System Integrators Association’s (CSIA) Best Practices and Benchmarks Manual includes a new section establishing best practices for service and support functions. The new release is the fourth major revision of the manual since its debut in 1997. Considered by many in the industry as the gold standard for operating a successful system-integration business, the manual provides a roadmap for system integrators who are trying to improve their business as well as those seeking CSIA Certification. The manual details myriad management practices, including financial management, project management, quality assurance, human resources, and marketing.

Another new section covers strategy, methodology, organizational structure, and management topics unique to how an integrator provides service and support for their clients after installation of a control system. Other changes in the new version include clarification and reorganization to help improve the flow of the manual. The marketing section was refined and reorganized based on recommendations from the CSIA Sales Excellence Council.

To become CSIA Certified, members must demonstrate in an independent audit that their firms meet or exceed 79 audit criteria from the Best Practices and Benchmarks Manual. Certified members must be re-certified every three years. The new manual is only available to CSIA members, though information about the manual and the audit criteria can be found on the CSIA website at controlsys.org.

Sponsored Recommendations

7 Reasons Why Air Bearings Outperform Mechanical Bearings

Feb. 7, 2025
Frictionless air bearings and air bearing stages have decisive advantages in precision motion and automation applications.

Hexapod Robot Applications in Automation and Automotive Assembly

Feb. 7, 2025
Hexapod 6-DOF Robots in Automation and Automotive Assembly | 6-Axis Precision Parallel Robot | Cobot for High Precision Applications

What is a Difference between a Gantry Positioning System and a Split-Bridge?

Feb. 7, 2025
The design of a Gantry Positioning System and Split-Bridge Positioning system are related. Learn how they differ and what to use best for your application.

Application Solutions with 6-Axis Hexapod Positioning Systems

Feb. 7, 2025
Explore applications, articles, and background information on 6-Axis Hexapod Positioning Systems and how they can help you improve your alignment system.

Voice your opinion!

To join the conversation, and become an exclusive member of Machine Design, create an account today!